I'm back.

By Timothy R Butler | Posted at 12:49 AM

Well, I'm back from an unexpected blogging break. This week was really busy and then the weather change got the best of me leaving me a bit under the weather (pun intended), so I just haven't had a chance to come blog.

I've also spent a lot of time on the phone with FedEx and NewEgg.com. FedEx delivered about $300 worth of parts I ordered to the wrong address (an address which apparently had a waiver that said that FedEx didn't have to get a signature from them). After several days of repeated calling, FedEx finally got the driver to go back, only to find out that the resident of the home it was delivered to took the FedEx package to where you would logically take a wrongly delivered FedEx package: UPS!

After that, they waited around a day hoping UPS would call and report the package. When that didn't happen they had me call NewEgg and ask them to resend the package (saying they'd settled the claim with NewEgg). Of course, when NewEgg called FedEx, FedEx said it was my problem because I signed a signature waiver (rather the resident of where ever they delivered to signed that waiver and even if I had… how's that relate to delivering to the wrong address?!!?!). Finally, after talking to FedEx a few more times, I called NewEgg back and they now have my order shipped again. They were nice enough to up the shipping from FedEx Economy to FedEx 2 Day. Hopefully this time FedEx will get the address right.

Unfortunately all of this also ended up preventing me from getting a few articles on OfB that I was hoping to. On the bright side, one of those articles depended on the parts that are now MIA at UPS, so I couldn't have written the piece anyway. There's always next week.

Moral of the story: this is the second time in four months I've had trouble with FedEx. I recommend UPS at the moment.

Tags: Life
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2 comments posted so far.

RE: I'm back.

Ugh. We had a problem similarly with UPS before. The bad news is it was items from my wife’s best friend’s childhood (keepsakes). They were never to be returned from the person they were delivered too. Very sad. UPS did nothing, they wouldn’t even return the shipping cost.

Posted by jake - Nov 15, 2003 | 6:11 PM- Location: USA

RE: I'm back.

That’s awful, Jake. In my case, after some hassle they are sending me the order again (as I mentioned)… it would be unimaginably horrible in a case where the stuff wasn’t replaceable. I’m definitely very sorry to hear about that. :-\

Posted by Timothy R. Butler - Nov 16, 2003 | 12:12 AM- Location: MO

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